FREE SHIPPING ON ORDERS OVER $99 (Contiguous US Only) $5 Flat Rate Shipping Every Time*
Contact us

M-F: 9am - 5pm PST

800-763-8390

Live Chat

Email Us at support@rokhardware.com

Holiday Schedule

Rok Hardware observes the following holidays, and will be closed on:

  • New Year´s Day
  • Easter Sunday
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Payment

Sales Tax Policy

As an Effect of the Internet Tax Freedom Act, Rok Hardware collects Sales Tax for orders shipping to California. Sales tax is not collected on orders that are shipping to destinations outside of California.

Tax Exemption

If you have a resale certificate, you will be exempt from sales tax on your orders. To register your business with Rok Hardware, please contact us via e-mail or phone. You will need a copy of your California Resale Certificate (http://www.boe.ca.gov/pdf/boe230.pdf) and your Seller's Permit. For more information on resale certificates please visit: http://www.taxes.ca.gov/Sales_and_Use_Tax/ResaleCertificate.shtml

Do you accept credit cards?

We currently accept Visa, MasterCard, Discover, American Express and PayPal as a method of payment.

Do you accept checks?

Checks are not accepted at this time. However, you can pay with your bank account with Paypal’s secure payment portal. Just select “Paypal” as the payment option upon checkout.

Why do I have multiple charges from your company?

When an order is placed with our company, you are given a grand total of that order. We bill your credit card for this amount at the time the order is placed. You will only see multiple charges on your card if you added additional products to your order after it was placed/processed or if you have asked for an alternative shipping method.
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